Privacy policy

Last Updated: 03.11.2024

At Nelory, safeguarding your privacy is our top priority. This Privacy Policy is designed to elucidate how we manage and secure the personal data you furnish while using our website. Please review it thoroughly.

What Personal Data and Sensitive Information We Collect

When you make a purchase from our store, as part of the buying and selling process, we collect personal information such as your name, address, and email address. While browsing our store, we automatically receive your computer’s internet protocol (IP) address, which provides insights into your browser and operating system. With your permission, we may send you emails about our store, new products, and other updates.

How We Use Personal Data

We use your personal data to process transactions, deliver products, and provide customer support. Your IP address aids in improving and optimizing our store experience, generating analytics to understand how customers browse and interact with the store, and evaluating the success of our marketing and advertising campaigns. With your consent, we use your email to send you updates and marketing messages. You can unsubscribe from these at any time.

How We Secure Personal Data

The security of your data is of paramount importance to us. We implement precautions and adhere to industry best practices to prevent loss, misuse, unauthorized access, disclosure, alteration, or destruction of your personal data. Credit card information provided is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. We strictly adhere to all PCI-DSS requirements and implement accepted industry standards.

How Consent is Obtained

When you provide us with personal data to complete a transaction, verify your credit card, place an order, or arrange for delivery, you imply consent for collecting and using it for that specific purpose only. For other purposes, such as marketing, we will either ask for your expressed consent directly or provide you with an opportunity to decline.

Personal Data Information Request under GDPR

Residents of the European Union have the right to access, correct, update, or delete their personal data. For any such requests, please contact us at belerrahelp@gmail.com. To ensure data security, we take reasonable precautions to verify your identity before granting access or making corrections.

Questions or Concerns

If you have any questions or concerns about our privacy practices, please contact us at contactnelory@gmail.com.